Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “I really appreciate Mike & his staff. I have been a customer for years, with both home owners and auto policies. We always feel they have our best interest at heart, when looking for coverages. Many thanks!

  • “Very good personalized service. Fully knowledgeable in all aspects of insurance.

  • SC

    “I was in panic mode on Windstorm it was going up and they wanted me to jump thru hoops to renew. I mentioned it to a friend who said call my guy he always treats me great. So I called and spoke to Amber S. explained my problem , who my mortgage was thru and my short time line. After I dropped my old policy off and a few questions she said she would do her best. Well her best was outstanding. I not only saved money with just about the same coverage better in fact. She delivered excellent customer service helping me with a difficult mortgage company and getting it done quick. Give them a call

  • TV

    “This competent, caring and extremely professional staff always leave me feeling as though I’m the most important customer they have and the outstanding customer service guarantees that I will always trust them with my insurance needs!

  • SS

    “I have had my homeowners and flood insurance with this company for many years. Bette has always been great with me and so have all the other people in her office. I feel she has worked with me to give me the best rates on policies and the best customer service you could ask for.

  • BL

    “Always friendly. Great service. Everyone knows me when I stop by. Helpful with rates.

  • SH

    “Every time I have to get in touch with IIC, they have been very courteous and knowledgeable. I feel like they really want to help me

  • MC

    “Mike and his team are professionals. They provide great service and a wide range of insurance products. All my insurance needs met at one place with Mike and his team.

  • MM

    “Mike Lansford and the friendly and competent staff at Independent Insurance Counselors in Alvin have been serving our family for over 20 years. Having used them for our homeowners, automobile and health insurance needs, they have helped us deal with issues small (fender benders) and large (Hurricane Ike). Mike has offered us good advice on repeated occasions. He is trustworthy, competent, and customer oriented. Highly recommended!

  • CS

    “Mike and his team are wonderful. Anytime I need help or have a question they are there for me. I highly recommend them.

  • SS
  • DF

    “I have been doing business with Independent Insurance Counselors for many years. I have my home and car insurance through them. They are very efficient and thorough and I would not think of having any other company handle my insurance affairs. They have always done a great job for me.

  • RK

    “They have always been good to me and made things so easy for me looking for other companies that are cheaper and comparing prices for me so I don’t have to. Gray company that I can always depend on

  • JF

    “Mike looked at our insurance costs and saved us a substantial amount of money by changing both our home and auto insurance.
    I was impressed with his knowledge and have been using his suggestions for some time now.
    I have recommended his services to several friends and will continue to do so.”

  • RF

    “Knowledgeable. And very easy to work with. No complaints from me.